Now booking: collection runs from Olde Town to Aiken — start an estimate
Serving the CSRA
Augusta, Evans, North Augusta & Aiken

Rug Cleaning & Restoration for the CSRA

Persian, oriental, wool and silk — washed by hand, repaired by hand.

Two hundred feet of elevation separate the river plain from the top of the Hill, and a rug fails differently at each end of that. Downtown it is alluvial silt too fine to feel. Up on the sand ridge it is a house built to breathe, still breathing. Across the river in Aiken it is arena sand and stall chemistry walking in on a boot. Rugs are collected, washed off site by hand, dried flat, and brought back.

  • Collection & delivery included
  • Hand-washed off site, never scrubbed in the room
  • Barn soil, odour and water-damage work
Fine Rug Care

One Rug at a Time, Matched to Its Fibre

A hand-knotted Heriz and a polypropylene flatweave off a shelf are not the same object and they must never meet the same brush. Vegetable dyes bleed. Silk scorches under heat. A cotton foundation shrinks if it is pulled out of the wash wet and dried under tension. Guessing is how good rugs get destroyed, and it usually happens on the first clean rather than the tenth.

So nothing is cleaned until it has been read properly: fibre content, dye stability, weave construction, backing, earlier repairs, and whatever the Savannah River valley has managed to work down into the foundation since the last time anybody looked. Only then does a rug get a method. That inspection costs nothing, it happens before you commit to anything, and if a rug is not worth the cost of cleaning we will say so.

See how the wash works

Fibre-Matched Washing

Wool, silk, cotton, jute and synthetics each get their own water temperature, pH and agitation.

Repairs & Reweaving

Moth grazing, chewed corners, unravelling fringe, badly cut edges and split foundations rebuilt by hand.

Barn, Silt & Odour

Ammoniacal stall residue, oily footing sand and the smell in a foundation are treated at the base of the pile, not perfumed over.

Collection & Delivery

We collect and return across Richmond, Columbia and Aiken counties. You never lift a roll.

What We Do

Our Services

Washing, structural repair, and getting water back out of a rug before it turns into a mould problem.

Rug Cleaning

Full immersion hand-washing for Persian, oriental, wool, silk, cotton and modern synthetic rugs. Dry sand and silt are drawn out before any water goes near the rug, then it is washed, flushed until the water runs clear, and dried flat under moving air.

Rug cleaning details

Repair & Restoration

Fringe replacement, edge binding, moth damage, pet destruction, worn pile, missing corners and rugs that were cut down badly to fit a smaller room. Reweaving uses matched wool at matched knot density, so the repair settles into the field instead of announcing itself.

Repair services

Water Damage Recovery

A failed supply line, a water heater at the end of its life, a storm that put more water on a street than the drains could take. Rugs in that state need flushing and controlled drying, not a fan pointed at them. We extract, decontaminate, dry flat, and document the condition throughout.

Water damage service
Close view of rug knots on the foundation, where fine silt and sand collect out of sight
The base of the pile under inspection lighting — where silt and sand actually live.
The Local Problem

What This Valley Does to a Rug

Generic rug advice assumes one climate and one kind of dirt, and the CSRA supplies neither. The Savannah River divides two states here, and the ground either side of it arrives on a rug as three different materials with three different mechanisms. Nearly none of the damage we collect has anything to do with people walking on the rug.

  • River silt. The floodplain behind the levee is alluvium, not sand. The particles are fine enough to fall straight through a pile without being felt and small enough that a vacuum draws air over the top of them. They grey a rug evenly, which is why nobody notices.
  • Sand from the ridge. The high ground the Hill is built on is sand, and sand is hard and angular. It works down to the base of the knots and cuts them from underneath, which is how a rug thins out without ever looking dirty.
  • Barn and paddock soil. Aiken County brings a material no other market has: arena footing specified angular so horses can grip, plus alkaline stall residue and oily hoof and tack dressings that bind the sand into the pile.
  • Houses that were built to breathe. Antebellum and early-1900s stock on the Hill was designed to move air through itself. Retrofitted cooling holds the temperature down without ever really drying the rooms, and wool notices long before people do.
  • Spring pollen, and what it does next. The valley takes a heavy pine and oak load every spring. On its own it is a nuisance; combined with an oily film already in the pile it stops being loose dust and starts being a bound deposit.

Read the CSRA care notes

Wet rug service

Water Damage, Condensation & Slow Damp

Very few of the soaked rugs on this route met a river. They met a supply line behind a washing machine, a water heater at the end of its life, a slow leak under a dishwasher, or a thunderstorm that put more water on a downtown street in an hour than the drains were built to move. Water that starts clean is rarely clean by the time it has crossed a floor to reach the rug.

The slower version does more damage over time and gets noticed far less. A rug on a 1950s slab poured with no vapour barrier under it, sealed down by a solid rubber pad. An enclosed porch where winter condensation runs off the glass onto the same two sides of a rug every morning. A rug that crossed an ocean in a container and came out with tide lines along the folds. In every one of those the pile can look sound while the foundation is not, so what matters is the same: flush it, treat it, dry it flat with the moisture content actually measured — and photograph it first, because that is what an insurer will ask for.

  • Wet rugs are run ahead of routine work where the schedule allows
  • Full-immersion decontamination flush, not surface drying
  • Antimicrobial treatment front and back, into the foundation
  • Controlled flat drying with moisture readings taken to completion
  • Dye-bleed correction and reweaving of rotted areas
  • Photo documentation for insurance claims

How the Work Is Set Up

Off-site washing, hand finishing, and a route that runs from Grovetown across the river to Aiken.

3
Counties on the collection route
Free
Collection & delivery
Hand
Washed by hand, not by machine
All
Fibres & weaves accepted
Where We Go

Serving Richmond, Columbia & Aiken Counties

From Olde Town and the Hill out through Martinez, Evans and Grovetown, and across the river into North Augusta, Hammond’s Ferry and Aiken. Collection is included.

Recent work

Before and After

One hand-knotted Persian rug, photographed before and after cleaning.

Before
Hand-knotted Persian rug before cleaning, the deep red field and blue-green floral tracery muted and greyed
After
The same rug after cleaning, with the red field, gold corner spandrels and blue-green florals showing clearly
A hand-knotted Persian, before and after cleaning.
Get In Touch

Talk to a Rug Person

Send the form and we will come back with a real number. Estimates are free and there is no obligation to book.

  • Service area
    Richmond and Columbia counties, Georgia, and Aiken County, South Carolina
    Collection & delivery included throughout
  • Hours
    Mon–Sat: 9:00 AM – 5:00 PM
    Sunday: Closed

Start a Free Estimate

Photos help a lot — reply to the confirmation email with the front, the back and a close-up of whatever is wrong.

Customer Resource

Knots, Fibres & River Valley Damp — A Rug Owner’s Guide

How rugs are actually built, how to tell hand-knotted from tufted in ten seconds, and what any of it means for a house in the Savannah River valley.

Read the guide

Ready to See That Rug Come Back?

Free estimate, collection and delivery included — anywhere on the route.

Start a Free Estimate Service Areas